Published prices — rare in this industry, on purpose
Almost no HVAC company publishes prices, because hidden pricing is where the upsell lives. Here are ours — flat, plain, and the same whether you ask on the phone or read them here.
A real troubleshoot when something's wrong — the technician works the system in sequence, shows you the evidence (the swollen capacitor, the pressure reading), and the fee credits toward the repair if you approve the work.
How diagnostics work →The honest version of the "tune-up": coils, blower assembly, burners and ignition, condensate — actually cleaned — plus a measured safety and performance inspection with before-and-after photos. Not a coupon sales visit, and not duct cleaning.
What's included →Light-commercial service calls for offices, retail, restaurants, and property managers — scheduled around business hours, documented per unit, credited toward approved repairs.
Commercial service →Before you buy: airflow, furnace operation, heat exchanger, ductwork condition, CO and gas leak testing — with a written report you can negotiate with. Home inspectors aren't HVAC specialists; we are.
Inspection details →The annual membership: your yearly Clean & Inspection plus no-charge diagnosis and repair-labor hours, so maintenance stops being a decision you have to remember to make.
Plan details →The $175 (residential) and $275 (commercial) diagnostic fees exist so the visit is a real troubleshoot, not a free sales call — and they credit toward the repair when you approve the work, so you never pay for the diagnosis and the fix separately. Our technicians don't earn commission on findings. The visit ends where the evidence ends. That's Tom's Word.
Because hidden pricing is where upselling lives. Our diagnostic and service prices are flat and public, our technicians earn nothing extra for findings, and bigger jobs — repairs, replacements, duct work — get quoted in writing before any work starts. You can compare us to anyone; that's the point.
The diagnostic prices above are the price for the visit across our service area. Anything beyond the flat-rate services is quoted plainly before work begins — no surprise line items.
Honestly: it depends on what's broken, which is why we publish how costs work instead of inventing numbers. Our cost guides explain the real factors for AC repair, furnace repair, heat pumps, duct replacement, and more — and every job gets a written quote, with the diagnostic fee credited when you approve the repair.
Yes — 0% financing on qualifying new systems through NEIF, Wisetack, and Synchrony, and we handle rebate paperwork (federal tax credits, TECH Clean California, utility programs) on heat pump and heat pump water heater projects as part of the job.
Wondering about bigger-ticket work? Our Cost Guides explain the honest factors behind AC repair, furnace repair, heat pump conversion, and duct replacement costs — no invented numbers, no bait pricing. Scottish-Tom Heating & Air — CA License #1083101.